This Diploma of Community Services reflects the roles of community services and case management workers involved in the management, coordination, and/or delivery of person-centred services to individuals, groups, and communities.
|Unit Code||Unit Title|
|CHCLEG003||Manage legal and ethical compliance|
|CHCCOM003||Develop workplace communication strategies|
|CHCDIV003||Manage and promote diversity|
|CHCPRP001||Develop and maintain networks and collaborative partnerships|
|HLTWHS004||Manage work health and safety|
|CHCCCS007||Develop and implement service programs|
|CHCDEV002||Analyse impacts of sociological factors on clients in community work and services|
|CHCCCS019||Recognise and respond to crisis situations|
|CHCCSM004||Coordinate complex case requirements|
|CHCCSM005||Develop, facilitate and review all aspects of case management|
|CHCCSM006||Provide case management supervision|
|CHCCCS004||Assess co-existing needs|
|CHCMGT005||Facilitate workplace debriefing and support processes|
|CHCMHS007||Work effectively in trauma informed care|
|CHCMHS001||Work with people with mental health issues|
|CHCPRP003||Reflect on and improve own professional practice|
Enrolment in the program is for a maximum of 24 months. During this period, students are expected to demonstrate ongoing progression towards completion and complete all modules by the nominated completion date. However, trainers have the discretion to award an extension for assessment.
The Diploma of Community Services requires you to undertake a minimum of 120 hours in an approved community service organisation.
All students are required to use a computer or tablet with access to the internet and a program that can open and edit Word documents (this does not have to be Microsoft Office).
This course is delivered via our online learning system You do not need to come to class, however, you will need to keep in contact with your educator and attend phone and/or web meetings to complete some of the practical components of your course.
Online learning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course anytime, anywhere supported by your industry-experienced educator via telephone and email communication no matter where you are.
Distance learning allows you to have the same amount of convenience and flexibility as online or blended learning. The only difference is that instead of studying online, you will be studying via workbooks. Distance learning is perfect for students who prefer to have hard copy resources. However, participants wishing to complete their qualification via distance instead of online will incur additional material and postage fees up to the value of $25.00 per unit.
If you have experience and skills but no formal qualification, you may consider Recognition of Prior Learning (RPL). RPL is a process where you demonstrate that you currently have the required skills and knowledge for particular units/qualifications within the industry that you are experienced. RPL focuses on your life and work experiences and how they meet the criteria of national qualifications. To find out more about RPL, contact us and one of our course advisors will reach out to you to discuss the RPL process.
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Complete this program and receive a Nationally Recognised Qualification, complying with the AQF standard and ASQA standards for Registered Training Organisations. The Diploma of Community Services is offered by MumsInc, a division of Grow Training Group, RTO Provider 45109.
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