Course Overview
| Unit Code | Unit Title |
|---|---|
| BSBWOR501 | Manage personal work priorities and professional development |
| BSBWHS401 | Implement and monitor WHS policies, procedures, and programs to meet legislative requirements |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| BSBCUS402 | Address customer needs |
| BSBLDR401 | Communicate effectively as a workplace leader |
| BSBLDR402 | Work with diverse people |
| BSBLED401 | Lead effective workplace relationships |
| BSBLDR403 | Lead team effectiveness |
| BSBRSK401 | Identify risk and apply risk management processes |
| BSBMGT402 | Implement operational plan |
| BSBMGT403 | Implement continuous improvement |
| BSBFIA412 | Report on financial activity |
Enrolment Conditions
Recent changes to the Business Services training package will see this course superseded by BSB40520 Certificate IV in Leadership and Management
Students are advised that this current version of the course will expire on 17th April 2022.
This special offer provides the opportunity to complete this qualification before the newly upgraded qualification. To receive this qualification, students will need to complete all units before the expiration date. The expiration date for this course will be 15th March 2022.
Resources Required
All students are required to use a computer or tablet with access to the internet and a program that can open and edit Word documents (this does not have to be Microsoft Office).
Delivery Options
Blended
This Certificate IV in Leadership and Management is facilitated through our blended program where workbooks and assessments are delivered to you in electronic format via email. Any textbooks required will be posted to you and are included in the course fees. You do not need to come to class, however, you will need to keep in contact with your educator and attend phone and/or web meetings to complete some of the practical components of your course. Blended learning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course anytime, anywhere supported by your industry-experienced educator via telephone and email communication no matter where you are.
Distance
Distance learning allows you to have the same amount of convenience and flexibility as blended learning. The only difference is that instead of receiving your materials and assessment electronically, they will be posted to you. Distance learning is perfect for students who prefer to have hard copy resources. However, participants wishing to complete their qualification via distance instead of blended will incur additional material and postage fees up to the value of $25.00 per unit.
RPL
If you have experience and skills but no formal qualification, you may consider Recognition of Prior Learning (RPL). RPL is a process where you demonstrate that you currently have the required skills and knowledge for particular units/qualifications within the industry that you are experienced. RPL focuses on your life and work experiences and how they meet the criteria of the national qualifications. To find out more about RPL, contact us and one of our course advisors will reach out to you to discuss the RPL process.
Exceptional Value, Flexible Payment, and Support you can count on.
Complete this program and receive a Nationally Recognised Qualification, complying with the AQF standard and ASQA standards for Registered Training Organisations. The Certificate IV in Leadership and Management is offered by the Business Training Academy; a division of Grow Training Group, RTO Provider 45109
